ServicesWe offer the following hands-on services: Each service is integrated into your workflow. Writing We write systematically, following the modular method we developed at major aerospace, hardware, and software companies. This method is explained in Single Sourcing: Building Modular Documentation. If you want, we can restructure your existing linear documents into focused modules, for easy and effective re-use in different documents and formats. This process also decreases redundancy and increases usability. Editing We edit systematically, following the The Levels of Edit method developed at the Jet Propulsion Laboratory. This flexible structure takes the guesswork out of project management. It enables you to select exactly the type of edit that meets your business needs, project by project. Each edit includes a detailed comment sheet that describes problems and proposes solutions, with negative and positive examples. If you want, we can compile comment sheets into a reality-based style guide. Indexing We index systematically, following the sequential method we developed at major aerospace, hardware, and software companies. This method is explained in Indexing: A Nuts-and-Bolts Guide. If you want, we can build modular index entries that travel with your content. These entries can be generated into any document index, in any format. Programming We build finished document conversion templates with the following tools:
Our templates are used by name-brand clients in the U.S., Europe, and Asia. They are showcased in case studies. |