Projects
Here are some of our recent projects:
For related services, see Services.
Edit Reports
  Edit Request Form
Form used by technical writers worldwide to specify exactly the types of document edits they need, based on The Levels of Edit.
Credits: Concept, Writing, Layout, Project Management
 Edit PDF
PDF of an installation guide with global and specific edits as electronic comments. All edits reference the style guide.
Credits: Concept, Editing
 Edit Comment Sheet
Detailed report that diagnoses document problems through negative examples and proposes solutions through positive examples.
Credits: Concept, Writing
 Common Style Problems
Quick reference to common writing style problems, based on dozens of edits. Each item references a specific standard in the style guide.
Credits: Concept, Writing, Layout
Style Guides
 HP OpenView VPO Style Guide
Documents consensual print and online documentation standards for publishing groups at Hewlett-Packard Company.
Credits: Concept, Project Management, Writing, Editing
 Symantec Master Glossary
Standardizes over 900 terms and definitions used by publishing groups at Symantec Corporation.
Credits: Concept, Project Management, Editing
 Symantec Publishing Standards
Documents consensual print and online documentation standards for publishing groups at Symantec Corporation.
Credits: Concept, Project Management, Editing, Indexing
Production Guides
 m10i Authors's Guide
Explains a single sourcing infrastructure developed with FrameMaker+SGML, WebWorks Publisher, and Oracle Help.
Credits: Concept, Project Management, Writing, Editing
 OVO.WDT User's Guide
Explains how to convert FrameMaker+SGML books to HTML-based online help with WebWorks Publisher.
Credits: Concept, Writing
 SABU Style Guide
Documents software development, user interface design, and information development standards at Symantec Corporation.
Credits: Editing, Indexing
 Stratex Single Sourcing Guide
Explains a single sourcing infrastructure developed with FrameMaker, WebWorks Publisher, and JavaHelp.
Credits: Concept, Writing
User Documentation
 HP NNM WebHelp
WebHelp master helpset for network node management software compiled from mutliple projects.
Credits: Editing, Indexing
 HP OpenView Master Helpset
Oracle Help master helpset for client-server software generated from dozens of single-source books with one conversion template.
Credits: Editing, Indexing, Layout, Conversion
 HP OpenView VPO Java GUI Operator's Guide
User guide for a Java-based client-server operator interface generated from single-source files.
Credits: Rewriting, Indexing
 Norton Utilities for Windows User's Guide
User guide for an end-user desktop utility. Guide won an award from the Society for Technical Communication.
Credits: Rewriting, Indexing
Document Conversion
 HP OpenView VPO Java GUI Operator's Help
Browser help for a Java-based client-server operator interface generated from single-source files.
Credits: Layout, Conversion
 HPOM for Windows Master Helpset
HTML Help helpsets for smart plug-in software generated from single-source books with one conversion template.
Credits: Layout, Conversion
 m10i Author's Help
Oracle Help generated from FrameMaker+SGML source files of the m10i Author's Guide with WebWorks Publisher.
Credits: Layout, Conversion
 Single Sourcing Help
Oracle Help generated from FrameMaker source files of our own Single Sourcing with WebWorks Publisher.
Credits: Layout, Conversion
 Stratex Master Helpset
JavaHelp master helpset for microwave radio products generated from dozens of single-source books with one conversion template.
Credits: Layout, Conversion
 Stratex Single Sourcing Help
JavaHelp generated from FrameMaker source files of the Stratex Single Sourcing Guide with WebWorks Publisher.
Credits: Layout, Conversion
Websites
 APS Online
Intranet site enables a publishing department to communicate with corporate customers worldwide.
Credits: Concept, Writing, Layout, HTML/CSS
 Babelfish
Internet site outlines the history and purpose of the AltaVista Translation Service.
Credits: Concept, Writing, Layout, HTML/CSS
 Bay City
Internet site chronicles the wars between computer mobs to the hard-boiled citizens of a not-entirely-fictitious town.
Credits: Concept, Writing, Layout, HTML/CSS
 Bertelsmann AG
Internet site provides a human face to a behemoth multinational corporation.
Credits: Layout, HTML/CSS
 Bertelsmann Executive Network
Intranet site enables non-technical executives worldwide to create their own personal, project, and company websites.
Credits: Layout, HTML/CSS, SQL
 Financial Times Deutschland
Internet site provides up-to-the-minute news from one of the most prestigious newspapers in the world.
Credits: Layout, HTML/CSS, XML
 infotektur v.2
Previous version of infotektur.com, which was launched in 1998, focuses on website design and development.
Credits: Concept, Writing, Layout, HTML/CSS
 SABU Style Guide
Intranet site explains user interface guidelines to developers, designers, and writers.
Credits: Concept, Writing, Layout, HTML/CSS
 Symantec Beta Test
Extranet site enables beta testers around the world to download and report on prereleased software.
Credits: Writing, Layout, HTML/CSS
 TechPubs
Intranet site provides cubicle-bound employees with technical publications in what looks like a Detroit auto plant circa 1950.
Credits: Concept, Writing, Layout, HTML/CSS
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